Q1. What is your sample policy? A: We can supply the small samples , but the customers have to pay the courier cost.We will deduct the same amount in the future order.
Q2. What is your terms of delivery? A: EXW, FOB, CFR, CIF, DDU.
Q3. What about the lead time? A:Sample needs 3-5 days, mass production time needs 2-3 weeks for order quantity more than one container
Q4. Do you have any MOQ limit for your products A: We have different MOQ for different products. If you have special request, pls don't hesitate to keep us known.
Q5. How do you ship the goods and how long does it take to arrive? A: Our samples are sent by DHL, UPS, FedEx or TNT. It usually takes 3-7 days to arrive. Our mass cargoes are shipped by Ocean. It depends on the destination port.
Q6. What is your terms of payment? A: T/T and L/C are acceptable.
Q7. How to proceed an order for your products ? A: Firstly let us know your requirements or application.Secondly We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit for formal order.Fourthly We arrange the production.
Q8: How do you make our business long-term and good relationship? A:1. We keep good quality and competitive price to ensure our customers benefit ; 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
If you have any questions, please contact us via email or telephone and we will get back to you as soon as possible.